Shipping & Delivery

Order Processing

All our products (excluding digital) have a 3-5 business day processing window. However, with the impacts of COVI D-19 and heightened safety and security measures, orders may experience a 5-8 business day processing window before shipping.

Shipping

Once shipped, orders can take up to 7 business days to reach you depending on where you are located. Please note that shipping carriers, too, are experiencing delays so the transit time is subject to change.

Standard shipping methods include USPS first class mail (3-7 business days), USPS Priority Mail (1-5 business days) and FedEx 2 Day with delivery confirmation. Orders delivering to a P.O. Box must be placed using USPS as a delivery method.
Under some circumstances, your order may be shipped via FedEx Ground (5-8 Business Days) or UPS Ground (5-8 Business Days).

Shipping during the holiday season may be slower. Depending upon your location you will need to allow up to 14 business days for delivery during the months of November and December.

If your shipping tracking fails to update for 7 days, please use our contact form so that we can file a lost shipment claim on your behalf, which is necessary for us to process a replacement order.

Defect Free Guarantee

We guarantee that your product purchased from our website will arrive defect-free. Apparel orders from Amazon.com are excluded from this guarantee.

If you are not satisfied with the condition of your product, please contact us to return it and we will replace it or issue store credit. Please use our contact form within 5 days of receiving your order with photos and a description of the issue. We will follow up with you upon review of photos to process your replacement.